Filling out the registration to services (Create Your Account, Newsletter) of our website (www.frambosia.com) is optional and allows customer (as data subject) to create his own account to be used to make purchases on the site and, providing his consent, to receive our newsletter. To this end, the customer is required to enter some personal data (marked with an asterisk) required for identification and use of the services, in the absence of which we could not supply them. While the release of other data, not mandatory but useful to personalize communications with the client, does not affect the activation of such services. Through the creation of the account it will also be possible for the client to access the procedures for on-line purchase of our products, for which the customer will be asked for further information, necessary for administrative or accounting purposes (order management, shipment of goods, payment and billing, etc.)
You can use http://www.frambosia.com without having an account. You can visit the Website, read articles and other materials, browse merchandise, and check on offerings without giving us any personally identifiable information. You can also contact us about a particular video, picture, audio file or other posting without having an account. Certain other activities on the Website, such as posting comments or product reviews and signing up to receive e-mail updates from Frambosia and our affiliates and partners, do not require you to register for an account, but may require that you provide certain personal information such as your name and/or e-mail address. Still other activities, including purchasing products through the Website, require you to register for a user account. To register, you must create a user account, which requires you to provide your e-mail address and select a password. The password you select is used to protect your account from unauthorized access.
Whether or not you register, in order to provide users and subscribers with the most efficient and enhanced personalized service and attention, we may request information about you in certain circumstances and collect certain information automatically. We also use contact lists and other information which are obtained from third-parties. For the convenience of all of our customers and to better serve you, we create and maintain a customer account that includes all the collected personal information we may have with respect to an individual.
WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.
We collect personally identifiable information that you volunteer to us (such as your name, mailing address, e-mail address, phone number, age, gender, hobbies, family information and/or similar demographic information), when you subscribe to, or create an account with, the Website, place an order through the Website (see the section below for more information on subscriptions, account management and orders), enter a contest or sweepstakes through the Website, request a catalog or voluntarily register on the Website. Often this additional information is optional or requested anonymously in connection with a survey. Website visitors may register to receive our e-mail updates, participate in surveys, or enter online contests and sweepstakes. Registration may also be required to purchase products through the Website and participate in certain other features made available on our Website. Sometimes registration can be accomplished by submitting only an e-mail address and password.
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
If after you opt-in and later change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at email@example.com.
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled.
In particular, remember that certain providers may be located in or have facilities that are located on a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
Although we have implemented systems and procedures to secure the data maintained by us, security during Internet transmissions can never be assured. Our policy is to limit access to personal data to those Frambosia employees or agents with a specific need to access or retrieve this information. We store data on multiple service systems, in controlled environments. To maintain security, we conduct internal reviews of our security measures on a regular basis. Remember, however, that any personal information you post in comments, product reviews or elsewhere on the Website is available to anyone.
With the customer’s prior consent, issued by ticking the appropriate boxes, his data may be additionally processed by our company for the following purposes: (i) to send, via e-mail, newsletter and other advertising communications, relating to products and services supplied by our company and by other partner companies interested to propose, through us, favorable offers to our customers ; (ii) to analyze, also via electronic processing (by geographic area, age, etc..), the customer’s data, also relating to the products purchased, in order to detect his preferences as well as any services and products that may be of interest to him. For these purposes, the issuing of customer’s data is optional and does not affect the provision of the services and products required, but it is useful to improve them and update the customer about our company products.
INFORMATION COLLECTED AUTOMATICALLY
We use information you provide to fulfill your requests and improve our Website, products and services. We may, from time to time, produce reports for advertisers, sponsors and vendors containing anonymous, aggregate information about our users and subscribers, such as demographic, age and online usage information. This information allows us to provide content and offers that are most relevant to our users and subscribers and to work more closely with advertisers. We do not include any personally identifiable information of our users in these reports.
AGE OF CONSENT
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
QUESTIONS AND CONTACT INFORMATION
The customer may at any time access his personal data and request them to be updated, rectified or supplemented if they are inaccurate or incomplete, and have them erased or blocked if they are processed in breach of the law. The customer may also object to their use for sending commercial communications and exercise such other rights, by asking to our company firstname.lastname@example.org.
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