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FAQ

1. REGISTRATION

HOW DO I REGISTER?

Registering for the first time is very easy. Enter www.frambosia.com. Once on the home page, go to MY ACCOUNT.

WHY SHOULD I REGISTER?

Registration is not required and you can explore and shop the site site without registering. However, by creating an account, you will be able to: keep items in your shopping cart, even if you do not complete the order, for up to 24 hours.

Choose to receive the Frambosia newsletters informing you of Frambosia news and events, as well as special promotions and private sales offered by Frambosia to our best clients.

DOES REGISTRATION INVOLVE PARTICULAR OBLIGATIONS?

No, registration carries no obligations and/or charges.

WHAT SHOULD I DO IF I FORGET MY PASSWORD?

No problem. On the LOGIN page click on the FORGOT PASSWORD Button. Now insert your e-mail and click on send. You will receive an e-mail with your Username and Password.

2. ORDERS

HOW DO I GO ABOUT BROWSING THE SITE AND LOCATING THE PRODUCTS I WANT?

You will find numerous ways to explore the site which you can access by clicking the buttons. You can locate the product you want in our search engine, searching by brand, typology, category, size and/or color. In addition, you can search for products from the category pages and special promotion ribbon found on every landing page.

HOW TO ORDER?

1) From the item page, select the desired color and size of the product.

2) Add the product to your Shopping Bag.

3) Once you have finished shopping, click on Shopping Bag.

4) Select a shipping method and a payment method.

5) Enter your shipping details and on the following page, your payment details.

6) Check that the information you entered is correct and click “Buy Now”.

After a few minutes you will receive a confirmation e-mail with the details of your order. From this moment on our warehouse will take care of everything and as soon as the order ships we will notify you with another confirmation e-mail.

DO YOU OFFER REFUNDS?

You can find our complete Returns Policy by clicking HERE.

WHAT PAYMENTS OR CREDIT CARDS CAN I USE TO PLACE AN ORDER?

Bank transfers or American Express, VISA, VISA Electron, and Master Card through PayPal are also accepted. If you have any questions please contact info@frambosia.com.

WHEN WILL THE PURCHASE BE DEBITED ON MY CREDIT CARD ACCOUNT?

The debit should appear on your credit card statement from 1-7 days after you purchase, depending on your credit card provider.

ARE YOUR CLOTHES TRUE TO SIZE?

We always try to specify if something runs a little small or large. On each product we list the size of the model and what she is wearing along with a recommendation e.g. go up one size. We also have loads of Sizing Information just click HERE. If your still unsure, feel free to email us at info@frambosia.com we will be glad to help you choose the right size.

3. SHIPPING

I DID NOT RECEIVE AN ORDER OR SHIPPING CONFIRMATION. WHAT SHOULD I DO?

It’s possible the email has gone to your junk folder or maybe we have an incorrect email address for you. Please contact us straight away at info@frambosia.com with your Full Name you placed the order under.

CAN I FIND OUT THE DELIVERY STATUS OF MY ORDER?

Yes. Once your order has left our warehouse, you will receive an e-mail specifying your tracking number and the URL at which you can track your shipment. Simply follow the link on the email and enter your tracking number.

WHAT HAPPENS IF THERE IS NO-ONE AT HOME TO TAKE DELIVERY OF MY PACKAGE?

DHL or GEIS will attempt to deliver your package two times. If no-one is found to take delivery after the third attempt, Frambosia Customer Care will contact you by e-mail to arrange delivery.

HOW MUCH DOES DELIVERY COSTS?

Postage expenses are calculated according to the country of destination. The exact transport cost is detailed on the page that summarizes the purchase before the order is confirmed. (See Shipping Information).

4. CLOTHES

HOW DOES YOUR BIKINI WORKS AND WHY IT DOES NOT FALL DOWN?

The internal part of the bikini bra that contacts directly with the body is covered with a special silicone gel, transparent, developed and tested for the perfect use on the human skin.

This gel always keeps its adhesive capacity. Once you use it, you should proceed to its right wash and dry for the perfect use next times. Up to 200 uses.

1. Eco-friendly

2. Self-adhesive

3. High quality gel-glue

IS IT HYPOALLERGENIC?

The gel is totally hypoallergenic; it was specially developed for the contact of every Kind of skin. No problems with your body.

CAN I WEAR IT ONLY WITHOUT BRACES?

No- but if u prefer this way u can add the braces, no problem. If you are taking a sunbath and you want to go to a restaurant, store, etc, it is that easy as link the braces…and ready!

WATER PROOF?

Of course! Swim as much as you wish, just be careful with the waves!

IS IT DIFFICULT TO PUT?

It is really easy. Just follow the easy instruction, put the cups naturally over your breast and once they are in the right position, just button the central clasp.  Every woman can wear this bikini, Follow the instructions below if you need more help.

1. Clean your breasts with soap and water.

2. Make sure that the area is dry and don’t use any cream or cosmetic on the zone before putting.

3. Remove the protective Plastic from the adhesive gel and suit the bikini over your breasts. Unzip the clasp. For a better push up effect, raise and hold your breasts before putting the cup.

4. Button the central clasp to push your breast each other.

5. Place the bra on a higher position of the breasts, to make your breast look magnificent, or place the two bras at a distance, to enhance the effect of cleavage.

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IS IT DIFFICULT TO TAKE OFF?

Absolutely not. It is almost the same to take of abnormal bra.  Start on the sides or from the top to the bottom and it will easily remove. This adhesive gel has been certificated and tested. Totally skin friendly.

Remind after using to top up the protective Plastic for a perfect use the next times.

DOES IT HURT?

Of course not! It will adjust to your curves. Taking off is so easy, just remove from your breast. You will feel a nice feeling.

WILL I GET STICKY FEELING AFTER USING?

No. You won’t feel any strange texture or touch on your body, because the gel will stay in your bikini.

DOES IT FIT FOR EVERY BREAST SIZE?

Yes, we make each size; the models till B come with push-up, C and D sizes do not need push-up.

HOW MANY TIMES CAN I USE THE FRAMBOSIA BIKINI?

Always you follow the conservation advices and you use it with responsibility, till 200 times. If Over that time, or during any other moment you want to continue using it you can always use it as a normal bikini putting the optional and colorful laces that are included with the bikini.

HOW TO CLEAN IT?

Simple. Hand wash, cold water y and dried on air, no drier machine.

1.   Always clean the gel after using.

2.   Softly, use soap and cold water but don’t leave it in the soapy water.

3.   Air Dry.

4.   Once dried, the auto adhesive gel regenerates, keeping perfect the bikini for the next use.

IS IT POSSIBLE TO REPLACE THE GEL?

No, but up to 200 uses are a lot… and in case it stops working you can always use the laces as an ordinary bikini way.

 5. FRAMBOSIA

WHERE ARE YOU LOCATED?

We are located in the beautiful Prague, “The pearl of Europe”.

CAN I BE A MODEL FOR FRAMBOSIA?

 We’re always looking out for fresh new faces. Send your details plus 1 headshot and 1 full body shot to info@frambosia.com. And we might purpose you something nice.